Carafe Coffee House & Roasters
  • Shop Coffee
  • Visit Café
  • Art & Culture
  • Wholesale
  • About
  • Shop Coffee
  • Visit Café
  • Art & Culture
  • Wholesale
  • About

Terms & Conditions

Last updated: December 24, 2025

1. Agreement to Terms

By accessing or using the Carafe Coffee House & Roasters website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Products and Services

2.1 Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.

2.2 Pricing

All prices are in USD and are subject to change without notice. We reserve the right to modify or discontinue products at any time.

3. Orders and Payment

3.1 Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

3.2 Payment

Payment must be received before orders are processed. We accept major credit cards and other payment methods as indicated on our website.

4. Shipping and Delivery

Shipping times are estimates and may vary. We are not responsible for delays caused by shipping carriers or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

5. Returns and Refunds

5.1 Return Policy

Due to the nature of our fresh roasted coffee products, we can only accept returns for damaged or defective items. Please contact us within 7 days of receipt for such issues.

5.2 Refunds

Approved refunds will be processed within 7-10 business days and credited to the original payment method.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Carafe Coffee House & Roasters and is protected by copyright and other intellectual property laws.

7. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

8. Limitation of Liability

To the fullest extent permitted by law, Carafe Coffee House & Roasters shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which we operate.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: legal@carafecoffee.com
Phone: (555) 123-4567
Address: 123 Coffee Street, Downtown, City 12345

CARAFE
Carafe Coffee Roaster

SPECIALITY COFFEE ROASTERS

VISIT US

29 Station Street

Lewes, BN7 2DB, UK

OPENING HOURS:

Mon-Fri: 7:30am-5:30pm

Sat-Sun: 8am-5pm

CONNECT

  • Instagram
  • Facebook
  • Tripadvisor

SHOP

  • Fresh Coffee
  • Subscriptions
  • Gift Vouchers
  • Wholesale

© 2026 Carafe Coffee House & Roasters. CRAFTED WITH ❤ IN LEWES.

Privacy PolicyTerms & Conditions